Investing in Future Talent: Why Experience Has to Start Somewhere

17 June 2026 - 3 Minute Read

At Baby Blue IT & Consulting, we spend a lot of time talking to customers about skills shortages, talent development and the future workforce. Yet one challenge that often goes unnoticed is the difficulty many graduates face when trying to secure their first professional role.

A common requirement in today's job market is experience. Employers understandably want candidates who can hit the ground running and contribute quickly. However, this creates a challenge for graduates who have completed their studies, demonstrated commitment and achieved strong academic results, but have not yet had the opportunity to gain commercial experience in their chosen field.

It raises an interesting question: if an entry-level role requires previous experience, is it really an entry-level role?

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A Real-World Example

Our latest graduate, Jake, experienced this challenge first-hand.

Jake graduated from Nottingham Trent University in 2025 with a Bachelor of Laws degree, achieving a 2:1. Alongside his studies, he worked for the Co-op for more than six years, demonstrating commitment, reliability and a strong work ethic while balancing employment and university life.

Like many graduates, Jake approached the job market with a solid academic background and transferable skills. He regularly progressed through recruitment processes and often found himself among the final candidates for sales positions. However, the feedback was frequently the same: another candidate had more direct sales experience.

The challenge wasn't a lack of ability, enthusiasm or potential. It was simply a lack of opportunity to gain the experience employers were seeking.

Bridging the Gap

At Baby Blue, we believe there is an important role for businesses in helping bridge this gap.

We recently welcomed Jake into the business as a Sales Development Representative (SDR), providing him with the opportunity to gain practical experience in a commercial environment.

Through this role, Jake has been exposed to many of the fundamental skills required in sales, including:

  • Prospecting and research
  • Customer engagement
  • Business development
  • Professional communication
  • CRM and sales process management
  • Understanding customer challenges and requirements

Just as importantly, he has gained confidence in his own abilities and confirmed that sales is a career path he genuinely wants to pursue.

Investing in Future Talent

For smaller businesses, it can sometimes feel difficult to invest time and resources into developing early-career talent. However, we believe the long-term benefits far outweigh the short-term commitment.

Graduates bring fresh thinking, enthusiasm, curiosity and a willingness to learn. Given the right support and environment, they can quickly develop into valuable contributors.

Not every graduate will arrive with years of commercial experience, but every experienced professional started somewhere.

The responsibility for developing the next generation of talent doesn't sit solely with universities or graduates themselves. Employers also have a role to play in creating opportunities that allow capable individuals to gain the experience they need to build successful careers.

Looking Forward

Jake's journey is still in its early stages, but his progress demonstrates what can happen when talented individuals are given the opportunity to develop their skills in a supportive environment.

At Baby Blue, we remain committed to investing in people, sharing knowledge and helping the next generation of professionals gain the experience they need to succeed.

Because sometimes all someone needs is an opportunity to turn potential into experience.

About the Author

Chris Smith

Chris Smith is a Non-Executive Director and commercial advisor with over 30 years’ experience in IT services across managed services (MSP) and third-party maintenance (TPM). With a background in IBM hardware maintenance, he progressed from field engineer to Sales & Marketing Director, helping to create the foundations of Blue Chip Cloud, which became the largest IBM Power Cloud globally at the time. He played a key role in the sale of Blue Chip in 2021 and subsequently led commercial growth and integration initiatives within Service Express, including delivering significant managed services growth and strengthening revenue predictability. Chris now works with private equity-backed, investor-led and founder-owned IT services businesses, supporting growth, commercial strategy, integration and exit readiness. He is particularly focused on helping organisations improve revenue quality, margin discipline and scalable go-to-market execution across MSP and TPM models.

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