IBM Support for Microsoft
Save on Microsoft Unified Support
Most organisations today rely on Microsoft technology at the core of their operations, from Azure and Microsoft 365, to on-premises servers and legacy systems.
What many IT leaders don’t realise is that Microsoft Unified Support can be replaced, and when delivered by IBM in partnership with Baby Blue IT, you can save up to 50% while maintaining the same level of technical coverage and escalation.
The Hidden Cost in Your Microsoft Bill
Your Microsoft expenses are divided into two parts:
- Licensing Fees: These always remain with Microsoft
- Unified Support Fees: This is the service element that covers case management, technical support, and escalation
It’s this Unified Support portion that can be replaced.
With IBM Support for Microsoft, Baby Blue IT manages every stage, from cost analysis and proposal through to onboarding, service activation, and ongoing support.
Why Choose IBM Unified Support via Baby Blue IT?
Choosing IBM Support for Microsoft means keeping your full support coverage while significantly reducing cost.
Key benefits include:
- Up to 50% savings compared to Microsoft Unified Support
- Global 24x7 coverage for all Microsoft lifecycle products
- Comprehensive support for Azure, Azure Stack, Microsoft 365, and on-premises environments
- First & Second Line Support delivered by IBM
- Third Line Escalation remains with Microsoft for the same technical depth and continuity
- Seamless onboarding and transition managed entirely by Baby Blue IT
You’ll receive the same Microsoft escalation path, global reach, and service excellence likely at a fraction of the cost.
A Smarter Way to Manage Microsoft Unified Support
Whether you operate in banking, retail, manufacturing, healthcare, or the public sector, IBM and Baby Blue IT offer a smarter, more cost-effective approach to Microsoft support.
With our Unified Support replacement, you can:
- Reduce annual IT support spend by up to 50%
- Stay fully compliant with Microsoft licensing and escalation processes
- Improve service response times and proactive issue resolution
- Gain peace of mind with IBM’s global network of Microsoft experts
Request Your Free Cost Comparison
Want to see how much you could save by moving to IBM Support for Microsoft?
Baby Blue IT offers a free, no-obligation cost comparison to show your potential savings and transition plan.
Let’s show you how you can cut your Microsoft Unified Support costs in half, while staying 100% supported by IBM and Microsoft.
