IBM Storwize Managed Services & Storage Administration

24×7 IBM Storage Monitoring, Support & Management

Baby Blue IT provides IBM Storwize Managed Services and Storage Administration, helping organisations keep their IBM storage available, secure, up to date and properly managed.

Our shared managed service gives you 24×7 monitoring and access to Level 3 IBM Storwize technical expertise, without the cost of employing a dedicated storage specialist.

We can remotely manage IBM Storwize environments anywhere in the world, including physical disk, SSD and flash storage.

What’s Included?

Our IBM Storwize Managed Service can include:

• 24×7 IBM storage monitoring
• 24×7 Level 3 IBM Storwize technical support
• Day-to-day storage administration
• Firmware and software version upgrades
• Security and critical updates
• Storage health and availability management
• Capacity and performance assistance
• Storage configuration and administration
• Support with storage-level replication
• Technical assistance with complex storage incidents

Our objective is simple: keep your IBM storage available, secure, supported and up to date.

IBM Storage Expertise Across Your Infrastructure

Storage doesn’t operate in isolation. Our specialists understand the wider infrastructure connected to IBM Storwize and IBM storage environments, including:

• VMware
• Microsoft Hyper-V
• Nutanix
• Windows Server
• Linux
• IBM AIX
• IBM i

This allows us to investigate storage issues in the context of the wider server, operating system and virtualisation environment.

Storage-Only or Integrated Managed Services

Customers can use our IBM Storwize Managed Service as a standalone storage management service.

Alternatively, Baby Blue IT can provide a more integrated managed service covering your IBM storage, operating systems and hypervisors.

This is particularly useful for organisations where specialist IBM and storage skills are difficult or expensive to maintain internally.

A Cost-Effective Alternative to In-House Storage Expertise

Employing an experienced storage specialist can be expensive, particularly if you only operate a small number of IBM storage arrays.

Our shared managed service provides access to experienced IBM technical specialists when required and can typically cost considerably less than employing a dedicated storage expert.

Worldwide IBM Storwize Support

Your IBM storage doesn’t need to be located in the UK.

Baby Blue IT can remotely monitor, administer and support IBM Storwize environments around the world, including organisations operating across multiple offices, data centres and countries.

We can also work alongside your existing IBM hardware maintenance and IBM software maintenance arrangements.

Request an IBM Storwize Managed Services Quote

Every storage environment is different.

Request a quote and one of our IBM storage specialists will contact you to arrange a short call to discuss your requirements and provide a service tailored to your environment.

If possible, tell us:

• Your IBM Storwize models or storage systems
• Number and location of arrays
• Current software/firmware versions
• Whether you require storage-only or wider infrastructure management
• Your email address and telephone number so we can contact you

Don’t have all the technical information? That’s not a problem – we can help identify what you have.