Save on Microsoft Unified Software Support with IBM & Baby Blue IT

30 September 2025 - 2 Minute Read

Most organisations today rely on Microsoft software at the core of their business, from Azure and Microsoft 365, to on-premises servers and legacy systems still under lifecycle support.
But what many IT leaders don’t realise is that Microsoft Unified Support can be replaced, and we have seen many companies save up to 50%, when delivered through IBM in partnership with Baby Blue IT & Consulting.

The Hidden Cost in Your Microsoft Bill

Your Microsoft charges are typically split into two parts:

Licensing fees: these must remain with Microsoft.
Unified Support fees: this is the service element that covers technical support, case management, and escalation.

It’s this Unified Support portion that can be moved away from Microsoft and delivered by IBM, with Baby Blue IT managing the proposal, onboarding, and transition for you.

Why Choose IBM Unified Support via Baby Blue?

Up to 50% less than Microsoft’s own Unified Support
Covers all Microsoft technologies, including Azure, Azure Stack, and on-premises environments
Global 24x7 coverage for all Microsoft lifecycle products
First & Second Line Support delivered by IBM engineers
Third Line Escalation remains with Microsoft, ensuring the same technical depth and continuity
Seamless onboarding: Baby Blue handles everything from assessment to service activation

This gives you the same Microsoft technical escalation and the same global coverage, but at a fraction of the cost.

A Smarter Way to Manage Microsoft Support

Whether you’re a bank, retailer, manufacturer, or public sector organisation, you can dramatically reduce your Unified Support spend without compromising service quality or coverage.

📞 Request Your Free, No-Obligation Proposal

Baby Blue IT can provide a free cost-comparison and quotation showing how much you could save by moving your Microsoft Unified Support to IBM.

👉 Contact us today for a confidential discussion.

Let’s show you how much you can save, while staying 100% supported by IBM and Microsoft.

About the Author

Ellie Aikman

Ellie is the Office Manager at Baby Blue IT Consulting, bringing a background in design and strategy to her role. With a keen eye for detail and organisation, she helps keep operations running smoothly. Outside of work, she's seen on the tennis court or deep in Canva and Photoshop.